I really have nothing to complain about…except WOW airlines

It was a rude awakening, weather-wise, when I arrived in New Hampshire on the day after Christmas. Now remember, I’d been on the beach in Thailand just weeks before, and even when I was back in DC it was pretty mild for December. My timing for this trip was impeccable. I mean, what are the odds I arrive in NH at the EXACT same time as a record-setting cold spell? And given that NH is known for having bad winters, this breaking records stuff means it’s pretty darn cold. Like the below zero kinda cold. And this cold blast lasted for THE ENTIRE TEN DAYS I was there, culminating in a blizzard the night before I left (which I saw as a middle finger good-bye gesture from Mother Nature).

So, for ten days it was too cold to go outside for more than a few minutes…which resulted in a lot of time inside and lots of “opportunities” for family bonding. I had the option of two locations where I could participate in this bonding: my parents’ house (which includes my mom and dad) and my sister’s house (which includes my sister, Tobi, her husband, their three children, and two cats). Over the ten days, I found a great balance toggling back and forth between the two houses- the chaotic and exciting environment of Tobi’s and the relaxing and excitement-lite environment of my parents’. At my sister’s I loved hanging out with my adorable nephews, and especially meeting my brand new nephew, Theodore! How cute is he?!

I even came to enjoy the 7am wake-up calls of two shrieking jumping beans (named Felix and Hugo), who jumped on both me and the bed with MUCH gusto every morning I was there.

As much as I enjoyed this, I needed a break every few days and enjoyed the solace of my parents’ spot. I also loved spending some QT with my parents and was even there the day my dad came home from work for the last time before retirement. After so many years of grabbing his briefcase (and gym bag) and heading to the office, he was dunzo!

Now, if you who know me at all, you know that I have just a lil’ bit of energy and this being-stuck-inside thing was bound to have me bouncing off the walls. This could have resulted in a disaster over ten days [namely me going bonkers]. Have no fear… Planet Fitness to the rescue! This was a clutch move that contributed pretty significantly to the success of the visit…that and a few (short-lived) outdoor expeditions.

Despite the farewell blizzard I made it back to DC, where the next week and a half flew by and soon I was scrambling to pack the morning of my next adventure! Where am I going, you may ask?  So…this trip kind of morphed along the way as I discovered that it’s super-cheap to travel to and around some European cities during cold and dark January. What a perfect time to hit up some new places! And after braving the New Hampshire weather, I was certain Europe would feel like Cancun.

Sorry, but I’m not going to divulge my full itinerary for the next six weeks. Telling you would ruin the fun (and it’s possible I haven’t firmed up all the details yet). I will share that I’m starting out by visiting Stockholm, Brussels, Prague, Vienna, and Salzburg. Let me explain…

So, I’d been bragging to my friends that I’d found a $150 ticket from DC to Stockholm. What a smart and fastidious traveler I must be to track down this deal! Yes, it was with a low budget airline (of course it is for that price), and it takes a smidge longer than some other airlines because there’s a layover in Iceland. But at least it’s a short layover (this seemed like a good thing at the time). So, I downloaded Season 2 of the Crown and felt prepared for 11 hours of travel! I was not, however, prepared for 44 hours of travel. YES, it took me almost two days to fly to Stockholm!

My journey began when good ole WOW texted at 8 am [on the day of my flight] that my flight was 45 minutes delayed. I appreciated the advance notice (as well as the extra time to overpack). Yet, I got to the airport and no delay was listed on the boards? BUT both the ticket agent, and the actual ticket, said that the 45 minute delay was still in place. [The boards in the airport actually never showed a delay and the flight just disappeared from the board once the original departure time passed]. It was flight crazy-town! The lounge concierge was even flummoxed by this, but said, “strange things frequently happen with WOW airlines.”  If only I knew how much stranger these things could become…[btw, check-out how harmonious the flight-crew was before take-off- they were yelling]:

Upon takeoff, the WOW flight attendant announced that most passengers on our flight were transferring in Iceland and heading to Europe. She also said that, despite the delay, she was “99% certain” that all the connecting flights would wait for us. PHEW! Then we landed…. and the same lady got on the loudspeaker to let us know that if you were headed to Stockholm or Berlin, well, those planes didn’t wait. 99% certain? How lucky of me to finally be a one-percenter!

What happened next, at 6am Iceland-time, is a little bit fuzzy due to having slept for only an hour or so (and it being the middle of the night, DC-time). I recall wandering to the WOW info desk and being told to get my luggage and find the “meeting point.” I did as instructed and at said point found a cluster of other half-asleep, mildly disgruntled travelers. Of course, I paused to take a very flattering selfie.

It was there that all of the inmates were issued pink slips of paper (literally) with the name of the “hotel,”  where we’d be staying. When asked about specifics, the WOW reps shrugged a bunch, repeated the fact that there were no more flights to our destination that day, and provided assurances that we’d be on the first flight the next morning. We were then ushered onto airport buses and driven to our “hotel.” During the drive we were quiet and defeated, looking like inmates not knowing where we were being taken, or for how long. We were dropped off at The Base “hotel” that was seemingly in the middle of nowhere…in snowy, dark tundra of Iceland.

Let me be clear that The Base is NOT a “hotel.” What it is, it turns out, is a former U.S. Military Base that is in a strategically remote location, pretty close to the airport. This was a strategic location for a military base. Not for a “hotel.” [Spoiler alert: It’s a hostel. Just call it like it is!]

We rolled our suitcases through the snow to the “lobby” of The Base where we got in line to receive our assignments. I got to the front of the line and was given a key to room 212B (all the rooms have shared bathrooms… just like most “hotels” that airlines put you up in when you’ve been inconvenienced?!). I hauled my excessive amount of luggage to the room and opened the door to realize I’d awoken and startled a man sleeping in the single bed in the room! Actually, he didn’t seem overly concerned with the situation when I tried to explain. Maybe he’d been there a few days and was immune to the “hotel’s” business practices. I lugged everything BACK to the “lobby” (two flight of stairs, but at least easier going down). The front desk women seemed more confused than bothered, “well, I don’t know who he is or why he’s there…” I tried to show some empathy by sharing that I did not know why we was there either. She must have liked that as she “totally hooked me up” with my new room- a family hostel room with bunk beds, twin beds and a double beds! So many beds just for me! And what a view!

I admit that I used the deadbolt to make sure no potentially assigned bunkmates could get in. By this time, it was  8am and still pitch black. I checked my phone and discovered that sunrise was scheduled for 11am and sunset for around 4pm. Yikes. I took a snooze and watched an episode of the Crown…and then it was light (only one light) out! But it was also lunchtime and I was hungry. We’d been told by the WOW reps that we’d be comp’d for all three meals that day. This meant we could spend 2,000 of Icelandic currency (I’ll call them ‘things’) on each meal. Unfortunately, this was not for use at the restaurant of our choice (not that there were any to choose from) and it was to be spent at The Base Hotel’s on-Base “restaurant” that was a 10-minute walk from the barracks. This was more of a trek than a walk, through the snow and ice….and on that day, also blustery winds. It would definitely have been very difficult for anyone with a physical impairment to get there.

Once I arrived, it was not surprising that the restaurant (more like a mess hall) was as strange as the rest of ‘the situation.’ I got a menu and realized that there was pretty much nothing I could purchase for 2,000 things (equivalent to $20). Shocker of shockers, I had to pay extra to get a chicken salad and soft-drink. It was clearly the Soviet-bloc ambiance I was paying for? At this point, I knew I had to do something that involved movement to survive this situation, but there was no Planet Fitness to be found. Instead, I embarked on a walk to the nearest “town,” that was about 2 miles away.

The scenery was beautiful, as it is in Iceland, but I had no idea where I was or where I was going, and was paranoid the sun would set at any moment (in which case I’d have been a real liability for WOW). I completed the walk (the ‘town’ was pretty much non-existent but there were some nice views on the way) and I returned to The Base “hotel” thinking it would be a long night. Here’s the town:

Then I remembered that the airport shuttle was picking us up at 3:30am, so the night would not be long at all. Phew! I trekked back out to restaurant (an extra-chilly venture after the sun was down!) got another  chicken wrap (that was more than 2,000 things, of course) and headed to bed. I was surprisingly awake at 3am (I credit the time change) and, despite the early bell, folks on the bus were actually a little chatty this time! While at The Base “hotel” I’d enjoyed meeting Joanne from Munich at lunch and having dinner with Kenny from Chicago, and it seemed others had done the same. One sub-group of five strangers had even coordinated an excursion to the Blue Lagoon!

Sadly, this was not a happy ending (don’t get your hopes up). Our spirits dampened when we reached the airport…or at least the spirits of the Stockholm-bound hostages, as the Berlin flight was on-track. There were five of us headed to Stockholm. We were told that there was actually no flight to Stockholm that day, and never had been (lots of shrugs and whoopsies) so we had the option of going back to The Base “hotel” for another day (we all shook our heads furiously when this was mentioned) OR of going to Copenhagen and flying to Stockholm from there. Despite the lack of specifics around the second leg of our journey, we boarded the plane, prepared to follow instructions and go to the WOW info desk upon arrival. The first problem with this plan was that there is no WOW info desk in Copenhagen. [Minor detail.] Thankfully, among my AMAZING four female fellow travelers (all native Swedish and one was 7-years old), there was initiative. Must be a Swedish efficiency thing…these ladies got sh*t done! Sadly there was not a whole lot to immediately get done in this cluster of a situation, as WOW seemed to have no clue who we were or what their plan was to get us to our final destination. Our seven-year old trooper, Danica, journaled her feelings during this time, while the adults were contemplating less healthy coping mechanisms. She nailed it, putting in writing that she is the Customer of WOW’s past and as far as happiness goes, she’s feeling none. Zilch.

Danica’s amazing Mom, Marit, made a very smart decision to get out of dodge and take the train, in an effort to get to her elderly father and her daughter’s grandfather faster. We all exchanged information and hugged goodbye.

And then there were three… after four hours of futile attempts to get answers (by both us and the very kind airport staff, who are deployed to help with exactly this type of situation), the lead Swedish warrior woman decided to just buy a ticket to Stockholm on another airline and demand reimbursement. The very kind airport staff could not officially recommend this course of action but nodded when asked if it was a good idea. They seemed experienced in dealing (and being beaten down) with WOW-related issues. So, my new best friend (Hanna) and I quickly followed suit and bought a ticket to Stockholm… an expensive ticket, I might add. Whatever- strength in numbers!

Hanna and I had officially met at 3:30am that morning, despite having crossing paths a few times at The Base “hotel”, at which time we were both in “what’s going on right now, eyes straight ahead” mode. Hanna is a creative, wise, and super-fun musician, who moved from Sweden to Baltimore three years ago. So, we’re practically neighbors and I have no doubt we’ll meet up when we’re both back in the area. Maybe meeting Hanna is the one thing I can give WOW credit for on this epic journey? Or maybe not. I actually suspect that we were just meant to meet and WOW had nothing to do with it 😊

So, at the end of the DAYS, my journey ended up taking 44 hours, which left me with about 16 hours to explore Stockholm before moving on to Brussels. I’ll fill you in on both cities in the next day or so. This is already so long… so much to say and congrats if you made it to the end!